I make each of my flutes with individual attention - I hand-pick the best of prime-grade seasoned bamboos from India and craft them to a beautiful body, perfect pitch and impeccable intonation, spending several days working on each bansuri. When you buy your Bansuri from me, you will get the very best from me. Everytime. That is my promise. Repeat orders, cross-referrals & words of high praise from scores of very satisfied musicians are a testimony to this promise kept over and over. Check out what they are saying
Still, being a musician myself, I know it is hard to buy a Bansuri online, or any other musical instrument for that matter, and be sure of the quality.
Therefore, I offer a guarantee of quality. As unlikely as it may be, if you are not satisfied with the quality of the flute you bought from me, let me know within 7 days of receiving it to obtain a return authorization. And then ship it back for replacement or a refund of the item price.
At the time of purchase, and even prior to that, I encourage you to ask me questions to make sure that the flute you are ordering will work for you in terms of size, pitch etc. Please note that if the reason for your return is other than quality of the instrument, e.g. flute too large/too small for you, wrong item ordered, don't need it anymore etc., I will charge 20% of item price as restocking fee which will be deducted from the refund amount.
In case of custom-built flutes, as with my standard flutes, I fully stand by the quality of the product but I do not provide refunds.
To and fro shipping in all cases shall be borne by the purchaser.
Thank you for your attention.